Making A Purchase
Browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart by clicking on "Add to cart" . After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit and debit card payment online and our installation team can also accept payment on completion of your installation.
We accept Visa, Master card and Visa debit. We also accept cash on completion of installations .
Returns Policy
We ask that you contact us if you have any questions or are unsure about a particular item before you buy as returns incur substantial costs for us as we are a small company.
All our products are covered by a one year limited warranty provided by the manufacturer. Please contact us first in the unlikely event that you need to return your purchase to rectify a fault. We regret we cannot accept responsibility for return shipping costs.
Your purchase is protected by EU and Irish distance selling regulations. You can return goods by post or courier in their original condition and packaing including outer packaging within 14 days of receiving your order . You must notify us by email before sending and we will confirm the address to return to.
No refund will be made by us until goods are received in original condition including any channel list installed by us..
If you find you have mistakenly bought the wrong product please contact us right away and we will do our best to help, you may be asked to pay a re stocking charge of 30% outside of the 14 day period.
In the case of products installed by us cancellation will not be accepted if the provision of installation services has already begun with your agreement.
Guarantee
All our products are guaranteed for parts and labour for 12 months from purchase date on a return to base system except in the case of products installed by us which are rectified at your home. We regret that we cannot accept responsibility for storm damage which can occur during extreme weather events in exposed areas.
Privacy Policy
We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes