About usThanks for visiting satellite.ie's safe online store. We offer installation for satellite TV (subject to installer availability) and we sell satellite equipment to Ireland and the rest of Europe. We have been in business since 1994. Our office is located in Parkhill West, Tallaght Dublin .
We are a web based retailer (just like amazon etc) to keep costs down and give you the best value we can. (Having a retail outlet would mean increasing prices).
For general information please visit our Frequently Asked Questions section. If you cannot find the answer please e-mail us and we will add your question.
Please do not e-mail us about products you have bought elsewhere unless you intend to purchase equipment from us, we like to give our time to people who actually support us , thank you for your understanding.
Making A Purchase
Browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart by clicking on "Add to cart" . After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. If you are shopping from the UK or anywhere else outside the euro zone, place your order and your credit card company will convert the transaction to your own currency.
We accept Visa, Master card , Laser . We do not charge for any item until it is ready to ship. . You may send your credit card information over the Internet using our secure web site and we do not ever see your credit card number we simply receive an authorisation from your bank.
Shipping And Handling
Delivery Schedule
Any stock orders placed before 2.30pm weekdays are normally dispatched the same day unless stated otherwise on the product page.
Tax Charges All prices are in € inclusive of vat @ 21% and recycling charges
Credit Card Security When the order is placed at our web site, credit card numbers are encrypted using 128 bit encryption by Realex Payment providers who act on behalf of the credit card companies. Realex then authorise a payment to us. We do not obtain or store your credit card details They are not held in clear text on any web site. We use the latest 3 D secure methods as recommended by the credit card companies for your security.
Guarantee All our products are guaranteed for parts and labour for 12 months from purchase date on a return to base system.
Privacy Policy Satellite.ie do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfil customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy All our products are covered by a one year limited warranty provided by the manufacturer. Please contact us first in the unlikely event that you need to return your purchase. We regret we cannot accept responsibility for shipping costs.
Your purchase is protected by EU distance selling regulations which includes the right to return goods unopened to us if you change your mind within seven working days.
If you find you have bought a wrong or unsuitable product after seven working days please contact us and we will do our best to help. |
